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Merchant Onboarding Process

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Holistically, two broad categories describe a Merchant’s Account. Merchants can either be onboarded as an Individual or Business Account. The process below shows how a Merchant (Business Account) can be onboarded from Nigeria. Similar steps are taken for those onboarding from other supported countries

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  •  Merchant selects the Country of incorporation/residence

  • Merchant Selects Account type from the available options; (a). Business (b). Individual ( In this case study ,Account type is Business)

  • Merchant Enters a valid email address

  • Merchant Enters a valid phone number with the appropriate country code

  • Enter a password (ensuring it conforms with the password requirementrequirements)

  • Select the option to receive OTP (One time password) to complete the sign-up process

  • Checks on the terms & conditions agreement

  • Click on Create Account

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Please see Merchant Category for a guide on the Entity type applicable to your business

  • Merchant selects the Business category

  • Merchant selects the time zone

  • Merchant clicks the continue button

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32. The Compliance Team reviews the request and either approves or rejects the request. In some cases, the team might request additional information

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