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Merchant Onboarding Process |
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Holistically, two broad categories describe a Merchant’s Account. Merchants can either be onboarded as an Individual or Business Account. The process below shows how a Merchant (Business Account) can be onboarded from Nigeria. Similar steps are taken for those onboarding from other supported countries |
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Merchant selects the Country of incorporation/residence
Merchant Selects Account type from the available options; (a). Business (b). Individual ( In this case study ,Account type is Business)
Merchant Enters a valid email address
Merchant Enters a valid phone number with the appropriate country code
Enter a password (ensuring it conforms with the password requirementrequirements)
Select the option to receive OTP (One time password) to complete the sign-up process
Checks on the terms & conditions agreement
Click on Create Account
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The system displays the page below |
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3. Merchant checks the email box for OTP
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Merchant enters the OTP received via the registered email address
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The system displays a success message as shown below ( OTP verified successfully) and also redirects the user to the login page |
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Merchant clicks on Login
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System displays the page below |
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Please see Merchant Category for a guide on the Entity type applicable to your business |
Merchant selects the Business category
Merchant selects the time zone
Merchant clicks the continue button
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The system displays the page below |
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Merchant selects the applicable Entity type (In this case Merchant will select Corporate since the business entity type selected is Limited Liability Company.
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The system displays the page below |
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Merchant selects from the following Means of identification above
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32. The Compliance Team reviews the request and either approves or rejects the request. In some cases, the team might request additional information
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